Terms of Service

Welcome to Aura Ember. By accessing or using our website and purchasing products from us, you agree to these Terms of Service.

Use of Our Website

You agree to use the Aura Ember website for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to our website, services, or systems.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information are accurate. However, colors and appearance may vary depending on your device or display.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.

Orders and Payments

When you place an order, you agree that the information you provide is accurate and complete. An order may be cancelled or refused where necessary, including in cases of suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.

Payment must be successfully received before an order can be processed.

Shipping and Delivery

We ship to the locations and under the shipping options displayed at checkout. Estimated delivery times are provided as guidance and may be affected by factors outside our control, including carrier delays, customs processing, weather, or other unforeseen circumstances.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. By purchasing from Aura Ember, you agree to the conditions outlined in that policy.

Intellectual Property

All content on the Aura Ember website, including our branding, logos, images, text, graphics, and other original materials, belongs to Aura Ember or its respective licensors and may not be copied, reproduced, or used without permission.

Third-Party Services

Our store may use third-party services, applications, payment providers, and fulfillment partners to operate our business. Your use of our website may therefore also be subject to the terms and policies of those third parties where applicable.

Limitation of Liability

To the extent permitted by applicable law, Aura Ember will not be responsible for losses or damages arising from circumstances beyond our reasonable control or from the misuse of products purchased through our store.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated version will apply from the time it is published.

Contact

If you have questions about these Terms of Service, please contact Aura Ember through our Contact page.